Refund Policy

We're all about making your journey to younger looking skin as smooth and transparent as possible. We understand that life is full of surprises, and flexibility is key. Here's our simple approach to bookings and refunds:

SECURING YOUR APPOINTMENT

A £50 booking deposit is required for all appointments. This deposit is our way of ensuring that your slot is reserved exclusively for you, ready for when you step into our clinic for your treatment.

CANCELLATION POLICY

Should you need to cancel or reschedule your appointment, we fully refund your deposit with a notice of 72 hours or more. We appreciate this advance notice as it allows us to adjust our schedule and accommodate other clients.

TREATMENT DAY

When the day of your treatment arrives, the £50 deposit you've already paid becomes a credit towards the cost of your treatment.

Your confidence and satisfaction are at the heart of everything we do. If you have any questions about our refund policy or need to discuss your appointment, we're here for you. Just reach out, and let's make your experience as seamless as your results will be stunning.